Delete your Gramito account and data
You can delete your account yourself, inside the app, at any time.
Steps in the app
- Open Profile and tap Account.
- Optional: tap Export data first to get a copy (a JSON file). Deleted data cannot be restored.
- Tap Delete account, then Delete permanently and confirm.
- Wait for the confirmation “Your data is deleted”. If you see an error, do not treat the account as deleted; check your connection and try again.
Export your data
Profile › Account › Export data › Prepare export. A JSON file with your profile, diary, weight and chat (photos as references); the download link works for one hour.
What is deleted
- Your profile, weight entries, diary entries, own dishes and foods, assistant chats and messages, consents.
- All your photos and thumbnails and any data exports in storage.
- Your sign-in sessions and account record.
What is kept for a limited time
- Abuse-prevention identifier: a one-way hash of your sign-in with daily usage counters (no name or e-mail). It is deleted automatically 35 days after use, even after account deletion, so that deleted accounts cannot be used to get a fresh daily AI allowance.
- Backups: encrypted copies may remain until they are purged (14 daily and 8 weekly copies).
- Support messages you sent are not linked to your account and are deleted after 90 days.
Sign in with Apple / Google
You can also remove Gramito from your Apple ID (Settings › your name › Sign in with Apple) or your Google account (Security › Third-party access).
Delete only your food history
To keep the account but remove all food entries and their photos: Profile › Account › Delete food history.
Subscriptions
The beta has no payments. When paid plans exist, deleting the account will not cancel a store subscription; cancel it in your App Store or Google Play settings.
Cannot open the app?
Write to [email protected] from the e-mail address of your Apple or Google account, with the subject “Delete my Gramito account”. We may ask you to confirm it is your account. We act within one month.
Deleting the TestFlight or App Store app from your phone does not delete your account or data.